Complex Care Support Worker

Complex Care Support Worker – Driver Required

📍 Tinsley, Sheffield, S9 1WH
🕒 Monday – Saturday | 08:00 – 16:00
📄 Full Time & Part Time Opportunities Available

Are you passionate about empowering others to live full, independent, and meaningful lives? If you’re caring, compassionate, and committed to making a positive impact, we’d love to hear from you.

At Abbeycare and Nursing Ltd, part of the Optimo Care Group, we are proud to deliver high-quality, person-centred support services across multiple regions. With over 1,500 dedicated employees, we work alongside local authorities, healthcare providers, and care professionals to support individuals with a wide range of complex needs.

We are currently seeking an experienced and dedicated Complex Care Support Worker to support an individual living in the Tinsley area of Sheffield.

About the Role

This is a lone working support role supporting an individual with complex needs, including epilepsy and behaviours that may challenge. The successful candidate will provide person-centred support within the individual’s home and local community, helping them live a fulfilling and active life.

The individual enjoys community activities including swimming, therefore applicants must be comfortable supporting swimming activities and driving the individual’s mobility vehicle.

The family are highly religious Muslims, therefore it is important that staff are respectful, sensitive, and able to work in a culturally appropriate and person-centred manner.

The individual is looking for someone who is fun, energetic, active, patient, and able to build positive professional relationships whilst promoting independence and emotional wellbeing.

Please note: The individual also has a pet cat within the home, therefore applicants must be comfortable working around animals.

Key Responsibilities

• Provide person-centred support within the home and community
• Support with daily living activities, routines, and personal care where required
• Support with epilepsy management and follow agreed care plans and protocols
• Safely manage and respond to behaviours that may challenge
• Accompany the individual to activities including swimming and community outings
• Drive the service user’s mobility vehicle when required
• Promote independence, choice, dignity, and inclusion
• Administer medication in line with company policy and training
• Maintain accurate records and report concerns appropriately
• Work independently and confidently in a lone working environment

What We’re Looking For

• Previous experience supporting individuals with behaviours that challenge
• Experience supporting individuals with epilepsy
• Confident working independently in a lone working setting
• Full UK Driving Licence – essential
• Comfortable driving a mobility/adapted vehicle
• Comfortable supporting swimming activities
• A caring, patient, resilient, and proactive approach
• Strong communication and interpersonal skills
• Flexibility and reliability
• NVQ Level 2 or 3 in Health and Social Care (desirable)

Role Details

• Location: Tinsley, Sheffield, S9 1WH
• Hours: Monday – Saturday, 08:00 – 16:00
• Contract Type: Full Time or Part Time
• Shift Pattern: Fixed daytime support

Benefits of Working with Abbeycare and Nursing Ltd

• Flexible Working Opportunities
• Ongoing Training & Development through the Optimo Learning Academy
• Career Progression Opportunities
• Supportive Management & Team Environment
• Employee Assistance Programme (Health Assured EAP)
• Reward Gateway Employee Discounts & Recognition Platform
• £500 Refer-a-Friend Bonus Scheme
• Paid DBS
• Paid Pre-Employment Training upon commencement of employment

Join a team where your work genuinely changes lives every single day.

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