Spectra Care LTD (Optimo Care Group)
Location: Hastings
Hours: 37.5 hours per week (in addition to on-call, evenings, weekends and Bank Holidays as required)
Salary: £43,000-45,000 per annum (dependent on experience)
Start Date: Available ASAP
About the Role
Spectra Care LTD, part of the Optimo Care Group, is an ambitious and forward thinking provider of high quality, person centred care. We are seeking an experienced and motivated Registered Manager to lead our Hastings Service (Sussex).
As Registered Manager, you will have full operational responsibility for the day to day management of the service, leading a large and diverse workforce and ensuring the delivery of safe, effective, and compassionate care that enables people to live as independently as possible.
You will work in partnership with senior leadership, colleagues, and key stakeholders to ensure regulatory compliance, operational excellence, and sustainable service growth.
The Service and Team
- Director
- Registered Manager - This position
- Service Managers
- Team Leaders
- Support Workers
You will be responsible for staffing, quality, compliance, performance management, and service development.
Key Responsibilities
Service Management
- Ensure the delivery of high quality, person centred care that promotes independence, dignity, and choice
- Maintain staffing levels at 110% capacity, identifying recruitment needs and working closely with the Recruitment Team
- Oversee effective matching of care staff to service user needs
- Ensure changes in service users’ needs are identified and responded to promptly
- Respond to all new referrals within contractual and organisational timescales
- Maintain strong communication and relationships with commissioners, service users, relatives, and professionals
- Ensure the office is appropriately resourced during office hours and an effective out-of-hours on-call service is in place, including spot checks
- Investigate and respond to complaints and concerns in line with organisational policy
Compliance and Quality
- Register with the Care Quality Commission as Registered Manager and maintain responsibility for regulatory compliance
- Ensure compliance with the Health & Social Care Act 2008 (Regulated Activities) Regulations 2014 and CQC guidance
- Maintain compliance KPIs including supervision, appraisals, training, audits, care planning, and safeguarding
- Ensure safeguarding concerns are reported appropriately and investigations completed as required
- Meet duty of candour requirements and submit all CQC notifications within required timescales
- Lead on health and safety, including monthly audits and risk reduction actions
Growth and Performance
- Ensure care hours are delivered in line with budget and commissioned targets
- Assess and accept referrals where appropriate capacity exists
- Complete weekly and monthly operational performance data and develop action plans where required
- Identify opportunities to grow and develop services
- Participate in service improvement projects and promotional activities, including marketing and media engagement
Team Management and Leadership
- Uphold the organisation’s vision, values, and behaviour framework
- Lead, motivate, and develop staff across all levels
- Oversee recruitment, onboarding, supervision, appraisals, training, and absence management
- Ensure staff are trained and supported to meet their role responsibilities
- Promote effective communication across a large, dispersed workforce
- Provide advice, guidance, and support to staff as required
Person Specification
Essential Experience and Knowledge
- Minimum of 2 years’ experience within a health and social care setting
- At least 2 years’ experience in an operational management role
- Experience of supported living and domiciliary care services
- Proven experience managing and developing effective teams
- Strong understanding of current legal and regulatory frameworks
Skills and Abilities
- Excellent communication and leadership skills
- Strong organisational and prioritisation skills
- Ability to manage performance, motivate others, and meet deadlines
- Ability to respond effectively to emergencies and work under pressure
- IT literate with strong reporting and documentation skills
- Commitment to equality, diversity, and inclusive working practices
- Positive, flexible approach to change
Qualifications and Other Requirements
- Level 5 Diploma in Leadership for Health and Social Care (or equivalent), or willingness to work towards
- Willingness to register with the CQC as Registered Manager
- Flexible approach to working hours, including participation in an on-call rota
- Full UK driving licence and access to own vehicle
- Enhanced DBS clearance
Benefits of Working with Spectra Care LTD
- Flexible Working: Full-time, permanent contracts with flexibility to support work-life balance
- Comprehensive Training: Access to the Optimo Learning Academy with ongoing training and development
- Career Progression: Opportunities for career advancement within a growing organisation
- Supportive Team Environment: A friendly and supportive team committed to delivering the highest standards of care
- Employee Assistance Programme: Health Assured EAP providing professional support whenever life throws challenges your way
- Reward Gateway: Recognition, rewards, and access to a wide range of non-salary benefits
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